Arbonne Reviews

Based on 37 customer reviews and online research, arbonne.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Arbonne.

3.2 / 5.0

37 Reviews

5 Stars(19)

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4 Stars(0)

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3 Stars(2)

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2 Stars(2)

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1 Star(14)

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How would you rate Arbonne?

Customer Reviews (37)

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Debbie Meyer
Posted on 05/09/2021
Appalling customer service

I was recommend this company for a cream to help my scar heal - it did help, although I cannot help thinking any decent cream would do the same. The products are very expensive - I guess to pay the various levels of people selling. I had a reaction to the cream after several months and wrote to them. They asked me to fill out a questionnaire and they would look into it and refund me the money for the unopened pot I had. This was in November last year, numerous emails and no reply, but they keep sending emails trying to sell more product. Seriously would not recommend them at all

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Beverley Gardner
Posted on 04/14/2021
Paid for products I didn't receive.

I never write reviews, however I felt inclined to warn anyone who is thinking of buying arbonne. Bought hundreds of dollars worth of products and never received them. The courier went to the wrong address (as shown in the picture they provided) and arbonne responded with they're not responsible if their customers don't receive their order or not. So they are just happy to take your money and not bother with the rest. I have sent several emails out, reaching out to them to ask for help or the matter be resolved and they either fobbed me off or they kept reassuring me they will Re-send it... however I am yet to receive it as o wait weeks and weeks later :( tried calling today and the wait time today is 4hours and 15mins! Wish they knew the stress they cause people.
The products itself are'nt bad but after this experience I will never purchase from Arbonne again.

On another note, there are strict online consumer rights and laws. Now I have to go through the long process of obtaining my money back the legal way.

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Guest
Posted on 04/04/2021
An employee of Arbonne.

An employee of arbonne by the name of Breana Cole, befriended me and then slept with my boyfriend. Then proceeds to send me the videos, apparently y'all hire people with no morals. She's disgusting and a direct representation of your team.

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Bryan Burns
Posted on 03/07/2021
Age Well Set

Not sure why all the bad reviews. It is amazing! I have had so many complements people asking what do You use. "Your face is glowing!" I love it!

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Diane Cruz
Posted on 02/15/2021
Arbonne network

I absolutely love the ethos, the products, and would never recommend anything I didn’t use and love. It’s a Network marketing business which means you run your business by networking. You recommend to your network the products you love- simple as that. If you want to grow your network, you make more friends. Everything you spend money on, you use, so you have nothing to lose!

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Rhonda Mccoy
Posted on 02/15/2021
Best company ever to work for, non pyramid scheme

Best company ever to work for. I love that it isn’t a pyramid scheme, and it’s a certified B corporation company putting people and the planet first before profit.
I love the products and reasonably priced i think.
Without this company I wouldn’t have had the confidence to make new friends like I have today.

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Terry Sanders
Posted on 12/15/2020
Worst products I have ever used

I tried the new Age Well kit for 30 days. I have started to have major breakouts after 30 days on my chin and forehead. Consultant say that it is normal in the beginning and then it gets better, but my skin is juste getting worst. I absolutely hate it. They will not reimburse me because of there 45 day policy. But it took a week of shipping to get my product and they count that in the 45 days. Be very careful with Arbonne. Make sure the products are made for your skin because it takes 45 days minus a week of shipping for your skin to beak out and it will be to late to return the products.

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Catherine Holt
Posted on 12/04/2020
Drying

Arbonne Age Well dried out my skin so terribly that I was peeling. My face felt extra right and not moisturized at all.

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Amanda Walker
Posted on 11/20/2020
Overpriced

High end prices, low quality packaging and extortionate p&p. Avoid even if your friends are badgering you to buy from them so they can up their Arbonne status with some dream of a car!

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Salvador Ross
Posted on 11/11/2020
Using church records to make sales calls

Unhinged.
Pretends to be big in the church and using church records of parishioners to make unsolicited sales text messages and calls.
Unbelievable quite honestly. Jezzabelle more like,

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Anne Arnold
Posted on 11/04/2020
Not a happy customer

I don't usually write poor reviews but I am so disappointed in Arbonne or would I rather say their sales consultant. I signed up to attend an online Facebook Arbonne party and placed an order. The consultant asked me if I would like to increase my order by $20 and that would qualify me for preferred customer status and I could get 20% off for the entire year.

My order went in at 8:00 PM and then the next morning there was a big splash on Facebook with the same party saying that if you spent over $100 you could get $50 with a free products and if you spent over $200 you can get an extra $100 of free product. Since my order was over $200 I asked if I qualify and I got a really snotty response "Ha, ha I didn't even think of this sale until now I just need to get a few more orders in to get my District Managers Promotion". Some response hey. When I got my order they sent an ALL FRENCH catolog and one item makeup primer was incorrect as I wanted eye makeup primer.

Trying now to get through to the exchange or refund line is a nightmare as it keeps saying I need an area code or wrong number.

I am so turned off and frustrated that I will never ever purchase another Arbonne product. I do not care for the lack of integrity or high pressure sales if this company.

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Leta Fuller
Posted on 10/04/2020
Great skincare

Arbonne has wonderful a product line re9 and I hope it doesn't get discontinued for the age well! That line isn't agreeing with my skin as well and is enlarging my pores with blackheads and breakouts. I signed up as a consultant and gave it a go at first, but my upline stressed me out on social media because they were very q anon acting and posted constantly on social media about pedophiles and conspiracy and donald trump so I backed off. I don't care to try and talk all my friends into joining a pyramid business either I would rather just promote products but that's not the MLM way and we all know it. The products are a bit over priced but I love them. I don't use the nutrition because of the added sugar but I love all of the skincare, deodorant, body washes and lotions. I'm a vegan so all of this is great for me! The age well is said to replace re9 soon and I surely hope it's not really happening

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